It's only in the movies that bank robberies look spectacular - shooting, explosions, ringing of alarms, howling police sirens, speed! .. In life, everything is much more prosaic, but no less effective for this. According to the estimates of experts interviewed by Banki.ru, there are several attempts to rob bank offices in Moscow every week, not to mention ATMs and collectors. The amount of damage from such thefts is estimated at tens of millions of dollars a year. And speaking of cybercrime and hacker attacks…
In early July, a branch of Sberbank was robbed in the southwest of Moscow. An armed robber, waving a pistol around, stole 200 thousand rubles. About a month before that, Sberbank had already been included in criminal reports: thieves, having spent almost the whole night in the bank's office near the Park Kultury metro station, carried out 20 million rubles. By the frequency of thefts, one might think that the criminal world just has a grudge against the leader of the banking market. But, of course, not only Sberbank is robbed, it just has the most branches in the country.
Robbery statistics
Banks in Russia are robbed quite often, although not all cases are publicized. Most often, indeed, thefts occur in the offices of large banks. Fraudulent technologies are developing quite quickly, but "sluggish" credit organizations do not always keep up with them. For example, they do not have time to update the protection systems at all their points of presence.
Robbery with pistol shooting in reality has not happened for a long time. And the point here is not that people have become more civilized. It's just that such thefts are more likely to end in failure. “It takes at least an hour to rob a bank branch,” says Ilya Kakovkin, head of real estate security at Caesar Satellite. - According to the requirements of the Central Bank, cash desks in offices are now booked, almost all employees have access to an alarm button. As soon as the criminal appears in the office, someone will definitely press this button, it is impossible to follow everyone. And after pressing the button, the criminal has 5-7 minutes left, during which time it is unlikely that anything can be done.”
Banks themselves are often to blame for robberies. Financial institutions strive to cover the largest territory of Russia with their branches and ATMs. But service points are not always located in protected areas, and indeed about proper protection, according to experts, takes care of about 5-10% of credit institutions. But only in Moscow, according to Caesar Satellite, five or six attempts to rob ATMs and collectors are made every day, as well as one or two attacks on bank branches per week.
A professional doesn't need much.
Most often, ATMs and payment terminals are robbed. At the same time, bank equipment is robbed in two ways. Or they take it somewhere, where they take out money, and also take it apart for spare parts. For example, in terminals the most expensive element is the bill counter, which is often more valuable to thieves than money. For theft-transportation, robbers need to separate the ATM from the place on which it stands - the equipment is sawn off and even blown up. “In our practice there was such a case. The pharmacy was under our protection, there was an ATM nearby. And now it was blown up along with the wall of the pharmacy,” says Ilya Kakovkin. Another way is to open the ATM right on the spot. It will take 5-7 minutes for a professional to do this.
In second place in popularity is theft with the help of high technology. These are, for example, such cases when thieves forge documents and transfer funds to their accounts using them. Also, virtual thefts occur in almost all banks, payment for goods and services using the details of a client's plastic card without his knowledge. Bank customers lose a lot of money as a result of cyberattacks. According to the head of the transaction and savings products department of Absolut Bank Maria Kokhanyuk, more and more services have recently appeared that allow you to transfer funds from a card to, and then cash them out. Fraudsters love to use such tools.
"Physical" thefts occur, as a rule, at night. Criminals scan police frequencies, put surveillance on the street, hack alarms and rob a bank. During the day, the money is in the cash register, and in order to steal it, you need to break into an armored cash desk. At night, if the money is not taken out of the branch to the centralized depository, they are transferred to a vault or a special safe, which is mandatory in every bank branch. In this case, the scammers also need to hack this vault. So, in principle, what happened in the Sberbank branch near the Park Kultury metro station. Another issue is the quality of the signaling in this department. It was opened with the correct code. Many banks have already implemented alarms set for a certain time mode. And even if the correct code is entered, but after the end of the working day, this is still an alarm signal for the response services (private security companies or the police).
Who is the thief?
According to Ilya Kakovkin, such robberies as in Sberbank are almost 80% the fault of employees of a credit institution. The cases can be either intentional - one of the bank employees participated and / or planned, or without intent - just someone blabbed out, because the criminals knew both the code and the fact that money remained in the bank at night. But credit organizations, as a rule, collect them every day.
But there are also virtual thefts in which the staff is directly involved. “This is an example from our practice: a client was careless about online access, an insider compiled it right online and prepared it for signing, disguising it among many other documents, and the director signed without looking,” says the head of the expert group banking technologies SB Bank Maxim Volkov. - Fortunately for the company, the document was drawn up incorrectly and was not subject to execution. The fact came to light when the bank decided to clarify the purpose of the payment with the representatives of the company.”
Despite the fact that scammers are so smart and “high-tech”, you can and should protect yourself from them. So, special chips are placed in ATMs that allow you to track the location of the ATM, even if it is taken away. Considering that each ATM can hold up to 15-20 million rubles, it is cheaper to spend money on a chip. Real-time video surveillance systems are also installed in or near ATMs. The same applies to "physical" thefts: here the most important protection tool is also constant video surveillance of all bank premises and the surrounding area, which must be carried out by trained operators. By the way, they not only increase the security of the bank, but also improve the quality of service.
“In each branch of the bank, security is on duty around the clock, which has everything that is necessary for immediate response in the event of various incidents,” says Oleg Skvortsov, deputy chairman of the board of Renaissance Credit Bank. “Video surveillance is conducted online in the client area and cash desks, and the cash desks are equipped with individual booths.” At the same time, more and more banks prefer technological protection to “live” protection. " Modern systems guards, alarms are much more perfect than a person who can fall asleep, who is not always ready to fight back when attacked, and so on, - says Ilya Kakovkin. “And rightly so, more secure, more reliable.”
As for virtual thefts, a number of technical tools also work here. Main principle protection lies in the creation of several channels of communication between the bank and the client. When receiving an instruction via one communication channel, the bank may use another channel for prompt confirmation or notification of the client. According to the head of banking information technologies Bank "Zapadny" Maxim Turchaninov, a popular method of protection is the introduction of hardware and two-factor authorization, which significantly reduces the likelihood of a successful attack by a cybercriminal.
“Firstly, we use instant SMS informing about the transactions performed, which allows you to immediately block the card and not lose all your money,” shares Maria Kokhanyuk. - Secondly, we set limits for transactions at risky points of payment, monitor transactions on plastic cards". For example, if one payment went through in a supermarket in Moscow, and the next - after 5 minutes in a hotel in Malaysia, this will at least arouse the suspicions of bank employees.
And yet, no matter how perfect the technical tools, all these protections misfire. The video surveillance system is turned off, the correct code from the alarm can be found out, and the ATM is generally sawn, as it turns out, in 5 minutes. In principle, insurance can help, it acts as a kind of guarantor: no matter what happens, the bank will return its money. But here there are certain nuances.
First, it's quite expensive. The cost varies depending on the term of insurance, the specifics and size of the business, the risk management system and internal control. On average, without taking into account the costs of the bank for the maintenance of special services, the cost can be 0.01-0.2% of the total value of the property and valuables of the organization, depending on the risk zones in which this property and valuables are located.
Secondly, in the event of an insured event, a lot of time can pass from the moment the theft is committed to the moment the damage is compensated. And since in many cases of fraud and theft, bank employees are partly or entirely to blame, the latter still has to prove to the insurer that this is not a variant of fraud on the part of the credit institution itself. Thirdly, in the future, thefts increase both the cost of insurance for the bank and the requirements from the insurer to strengthen security measures, which again can be expensive for the bank.
Every year, hundreds of millions of dollars flow from banks into the pockets and accounts of fraudsters. Methods of theft are becoming more and more sophisticated. Both direct thefts and virtual ones, and even the use of otherworldly forces, are used. The columnist for the Banki.ru portal made up her subjective top ten most revealing ways to "rob" banks in recent years.
With an ATM under your arm
According to Igor Heresh, Director of Development at Caesar Satellite, it is physical thefts that most often occur in Russia (both with and without the participation of bank employees) - attempts to obtain money using forged documents, theft of ATMs or funds from them, penetration into bank vaults, etc. “We often see what ATMs take away,” says the expert. - Not all ATMs have a security system. The ATM, which weighs 50-100 kilograms, is pulled out with the pins with which it is tightly fixed, dragged into the Gazelle and left with it. ATMs are also blown up, and along with the walls of nearby stores, or opened. For example, in early September in the Lipetsk region, fraudsters stole 1.5 million rubles from two ATMs. Let's give the theft of ATMs the tenth place in our rating.So-called contact attacks on banks also happen quite often. According to expert data, in Moscow every day there are five or six attempts to rob ATMs and one or two robberies of a bank branch every week. Not to mention attacks on collectors. So, this year there was a series of robberies of the Moscow branches of Sberbank (on Novatorov Street, in the "Park of Culture"). In the last case, in May 2013, the robbers simply opened the alarm, picked up the code, and spent almost the whole night in the bank, taking out more than 20 million rubles. We will give the ninth place to Sberbank and physical thefts in the branches of this bank. In fairness, we note that Sberbank does not have any particular problems with the protection system. Thefts are possible in all banks, just from the market leader, of course, the most a large number of offices. And that means the chances of being robbed.
There are also frequent cases of fraud using fake documents. As a rule, we are talking about obtaining loans on fictitious passports and certificates. In particular, attempts to obtain consumer and car loans using fake passports and income statements are popular. As a rule, this is monitored by bank employees who identify a potential borrower. For example, two swindlers were recently detained at once. First, a resident of the Tula region tried to get a loan for 550 thousand rubles from a capital bank in the Izmailovo region. And then in Vykhino, a 45-year-old unemployed Muscovite planned to get loans for 709 thousand rubles. In both cases, bank employees had doubts about the authenticity of the documents submitted by potential borrowers. Attempts to obtain loans fraudulently - in eighth place.
technical prowess
Now let's turn to "high-tech" scams. In Russia, there are mainly thefts from bank cards from “illuminated” ATMs or dubious outlets. For example, the cards "shine" in local grocery stores. Or funds are withdrawn from plastic at ATMs located on the street, in the subway and other public places. And this can happen with a card of any bank. For example, recently my colleague had a Gazprombank card blocked because she was withdrawing funds from an ATM, on which a reader was later found. Card fraud is in seventh place.There are curious cases of fraud with the purchase of various goods and services on the Internet. The "People's Rating" often describes the situation when funds are transferred from the card to the account of the number of the Beeline mobile operator. And not 100 rubles, but 10 thousand rubles or more, 1,000 rubles each several times. And on my card one day I almost bought an air ticket. Fortunately, the card required confirmation of the password sent to the mobile. Judging by the reviews in the "People's Rating" Banki.ru, some of these stories end more deplorably. Frauds with goods and services on cards get the sixth place.
in the name of the state
Frauds in which robbers take part under the guise of development institutions and government agencies - DIA, AHML, etc. are interesting. For example, scammers have repeatedly suggested resolving the issue of hung deposits in bankrupt banks. About one of these cases - with the Holding-Credit bank, which lost its license in May 2012, - said the deputy CEO DIA Valery Miroshnikov. Fraudsters called the injured depositors and promised them for a certain commission - approximately 5-10% - to return all the bank's debt to them. Clients with deposits from 700 thousand rubles were taken into circulation, since deposits over this amount are not compensated by the DIA.Fraudsters trying to make money on AHML state funds were recently caught in Tyumen. They offered people with low incomes to conclude loan agreements for the purchase of real estate, the cost of which was inflated several times. Due to the fact that the clients did not pay the money, the apartments were transferred to AHML, which reimbursed the mortgage company for the cost of the property. As a result, the scammers were able to "earn" more than 500 million rubles. Now they are in custody, but she herself the idea with the use of government agencies "pulls" to the fifth place in our rating.
Fourth place goes to mortgage fraud. Despite a more thorough check of applicants for housing loans, they still manage to deceive credit organizations. For example, at the end of last year in Samara there was a trial in the case when the spouses took a mortgage loan in the amount of 4 million rubles from Rosbank using forged documents. In addition, they overestimated the estimated value of the purchased apartment. An acquaintance of the spouses found a two-room apartment at a price of 2.7 million rubles and received an estimate of this object at 5.2 million rubles from fictitious photographs. The seller of the apartment, who did not understand what was happening, received the entire amount of the loan at the bank's cash desk, kept 2.7 million rubles for the sold apartment, and gave the rest to the spouses. Another story happened in Yekaterinburg. The mortgage borrower of Sberbank, apparently unable to cope with the credit burden, decided to personally sell the apartment. In the third year of owning real estate, the new owners suddenly had problems. In fairness, we note that the court was on the side of the apartment owners and did not oblige them to return someone else's mortgage loan to Sberbank.
Prize trio
The top three were not so much the most large-scale robberies of recent times, but rather resonant or strange cases.In third place is the sensational case of TCS Bank borrower Dmitry Agarkov. You can’t call him a fraudster, but he himself does not recommend others to use his experience. But he managed to quite legally take a loan and prescribe zero interest in the contract. Dmitry in 2008 entered his terms into the loan agreement, indicating that the loan issued to him should be perpetual and interest-free. This agreement was signed by bank employees. Subsequently, he demanded from TCS Bank, first, 24 million rubles for non-fulfillment of this agreement, and then - 900 thousand rubles from Oleg Tinkov for insulting honor and dignity. Agarkov later backtracked and said it was just a joke that had gone too far. TCS President Oliver Hughes, for his part, acknowledged that "banks need to better explain terms of service to customers, and customers need to be responsible borrowers." They got along on that.
In second place is the trio of "contributors" of the ICD. This story resonated both with the very fact of the theft and with the litigation to recover damages from Ingosstrakh. In September 2010, an MKB client named Kargin opened a deposit for 27 million rubles, later he added another 5.5 million to the deposit. and also made a power of attorney for a certain Kondratov. Two days later, the latter brought an application for early withdrawal of funds from the deposit. Received 32.9 million rubles. Then the real Kargin came, who never knew about the power of attorney for Kondratov. A criminal case was initiated, and the MKB turned to Ingosstrakh for compensation for losses. Some time later, the MKB filed a lawsuit to recover from Ingosstrakh already 85.4 million rubles for another deposit fraud.
In the first place in the ranking is the recent theft of a little less than 1 million rubles from the bank's cash desk using hypnosis. The cashier of a credit organization in Smolensk herself gave the money to the robber, explaining later that she was hypnotized. The cashier assures the investigation that the man introduced himself as the director of the trading house, which houses a branch of the credit institution, and demanded money for renting the terminal, without naming a specific amount. The cashier gave him 980 thousand rubles. So that's simple.
It remains to be added that the majority of fraud in banks occurs with the participation of employees - this is either collusion with them, or their passive participation, inattention. So the main thing in such situations is the human factor. And how to deal with it is up to the banks themselves.
On the evening of February 11, a branch of the Russian Standard Bank was robbed in St. Petersburg. The criminals tied up the security guard, took the keys to the vault from him and stole 150 million rubles from individual safe boxes. While law enforcement agencies are catching criminals, Lenta.ru decided to recall the most high-profile robberies, robberies and thefts committed in Russian banks over the past year.
In 2012, the head of one of the security companies, in an interview with the Banki.ru website, said that raids on banks with the use of weapons and violence are gradually becoming a thing of the past. According to the expert, due to the introduction of new security systems (in particular, panic buttons), such attacks often fail. Therefore, criminals have recently preferred to steal ATMs and payment terminals or retrain as fraudsters: transfer money to their accounts using fake documents, pay for goods and services using card details of unsuspecting people.
It is likely that attempts at armed attacks on banks will soon become history, but so far they have been made quite often (and this despite the fact that credit organizations are trying not to leak information about such incidents). Most often, news about major bank robberies comes from Moscow and St. Petersburg. However, this is easy to explain: it is in the two capitals that the fixed assets of credit institutions circulate.
So, in May 2013, a man entered the branch of Sberbank on Touristskaya Street in St. Petersburg. He introduced himself as a client of the bank, presented his passport, bank card and agreement on the lease of the cell, after which the cashier took him to the vault. There, the offender taped the cashier's mouth with tape and handcuffed her. Then a van with the inscription "stretch ceilings" drove up to the bank. The “client” and two of his accomplices were loaded into van 44 bank cells and disappeared. Meanwhile, the fourth participant in the robbery stole a truck, blocked the roadway with it and left. Thus, the criminals secured themselves from persecution.
In terms of the number of robberies experienced, the “record holder” among St. Petersburg banks is Otkritie. During the second half of 2013, the criminals attacked him seven times (but mostly unsuccessfully). Some experts suggest that the robbers are guided by a simple calculation: this is a large bank, and at one time the collectors of its St. Petersburg branches usually transport more than 150 million rubles (the maximum amount for other banks is 30 million). Other experts talk about the intrigues of competitors who allegedly could order criminal authorities to campaign against the bank.
In the summer of 2013, the criminals broke into the Otkritie branch on Torzhkovskaya Street, dismantling the brickwork. True, they failed to get the money: they failed to open the safe. In October, the bank was robbed three times. On Stachek Avenue, the attackers, having picked up the keys, robbed the cells of clients in the vault. According to a similar scheme, on the same day, cells were opened in the bank's office on Moskovsky Prospekt. In total, two departments lost 30 million rubles. A few days later, the criminals unsuccessfully tried to open the door of the Otkritie branch in the Nevsky district with keys. The attack in mid-November also turned out to be unsuccessful: the criminals broke through the ceiling in the department on Leninsky Prospekt, but got into the staff rest room, where no money was stored.
The sixth raid was made at the end of November. With the help of special devices, the robbers remotely turned off the electronics in the cash-in-transit armored car, which was driving along the Ring Road. Then six masked criminals, using special equipment, blocked the collectors in the cab. Using a cable, they ripped off the hydraulic locking device from the doors, then opened other locks with tools and stole 139 million rubles.
The seventh robbery (or rather, an attempt) of the "Discovery" was committed in December. According to investigators, this case the accomplice of the criminals (and perhaps the main organizer of the raid) was the collector-driver of "Rosinkas" Roman Chetverik. On the night of December 16, he, along with three colleagues, transported 200 million rubles belonging to Otkritie. On the way, Chetverik stopped at a gas station, saying that he needed to withdraw money from an ATM. At the same time, the driver bought coffee and treated colleagues. He slipped sleeping pills into the drink.
Collectors Sergei Zemskov and Alexander Komarov soon fell asleep, the senior brigade Timofey Mikhailov did not drink coffee and remained awake. Nevertheless, Chetverik decided not to give up the crime. He opened fire on Mikhailov with a service pistol. Mikhailov began to shoot back from the machine gun. In the end, they both died. Komarov woke up from the sounds of shooting. Seeing that two colleagues were dead and the third was fast asleep, he called for reinforcements.
In Moscow in the summer of 2013, a robbery was committed with the participation of a bank employee. According to investigators, 38-year-old cashier of a branch of Sovcombank Olga Chaynyavskaya met two previously convicted natives of Belarus, who suggested that she “make good money and start new life". On the evening of July 9, 2013, Chaynyavskaya told the security guard that he could go home early and she would close the office herself. Shortly after the guard left, a man burst into the office, disguised with a fake beard. Threatening with a gun, he forced the cashier to give 40 million rubles, 80 thousand euros and 40 thousand dollars. Shortly after the incident, Chaynyavskaya also disappeared.
Investigators concluded that the performance with a gun (probably a toy) was staged specifically for CCTV cameras. Chaynyavskaya was put on the wanted list as an accomplice to the theft. And in early August, in one of the reservoirs of Minsk, the body of a woman was found, in which Chaynyavskaya was identified. Soon one of her alleged accomplices and murderers was detained in the Tambov region, and the other in Belarus.
The next day, an alleged accomplice of Chetverik, whose name was not released, was detained. According to investigators, he promised the collector to help transport the stolen money. On December 18, the court released the detainee on bail.
In Moscow, bank robberies usually follow a familiar pattern. law enforcement scheme. For example, in September 2013, a gang of natives of Armenia was detained in the capital, which put raids on bank branches on stream. According to investigators, the criminals broke into bank offices in Moscow and the Moscow region, threatened staff with a gun, stole money and hid.
More or less high-profile attacks on banks are also committed in other regions, although there robbers are most often caught thanks to panic buttons. So, in June 2013, a man with a shoe box broke into the office of Orient Express Bank in Abakan. He demanded to give the money, otherwise threatening to blow up the office. When the bank employees pressed the panic button, the offender fled. When police arrived, they found bricks and wires in the shoe box. The suspect was soon arrested. It turned out that in 2012 he took a loan from this bank. In April 2013, the man again wanted to do it, and when he was refused, he decided to rob his creditors.
Today there are many various ways rob a bank.
Moreover, since the days of Bonnie and Clyde, bank robberies have not only not lost their popularity, but have also been transformed into different kinds theft and fraud. It is important to understand that for a criminal, a successful robbery can be considered one that remains unsolved, and the criminal himself remains unpunished and "with the money."
In the case of the capture of a robber, the punishments for such crimes are very severe - up to 7-15 years in prison, depending on the criminal article. That is why, before robbing a bank, it is important to know why this should not be done.
To begin with, the classic bank robberies popularized in films (such as raiding a cash register or collectors) are now extremely rare. And there are several reasons for this:
1) Good protection. To date, the level of protection of bank cash desks has been thought out to the smallest detail, and without special knowledge and training, it is almost impossible to rob a cash desk and successfully hide.
2) Severe punishment. Of all types of bank robberies, a raid on a cash register or collection is classified under article 162 of the Criminal Code of the Russian Federation (robbery), which provides for up to 15 years in prison.
3) Small amounts. Thanks to the transition to non-cash circulation of funds, banks now do not need to keep large cash reserves in cash desks and vaults. That is why raids on cash desks and cash collection have ceased to be popular, unlike other types of theft. It is worth noting that over the past decades, all major robberies of cash desks and collections have become possible only thanks to insider information on the part of bank employees, which in turn increases the chances of robbers being caught, because. the activities of bank employees are tightly controlled and insiders are quickly calculated.
So, if at the beginning of the 20th century, bank raids were very popular, and the robbers themselves became heroes of Hollywood films (Butch Cassidy and the Sundance Kid, John Dillinger and others), then today cash register robberies are rarely committed and are practiced mainly by amateurs (remember though one name of the raider of the last decades?).
If we consider bank robbery as theft of funds, then by far the most popular type of theft is fraud. The most common types of banking fraud are credit fraud, insider fraud and cyber fraud.
In credit fraud, criminals use fake documents to process loans. Rogue groups have a hierarchical structure, where at the lowest level they use mercenaries (drops). Drops go to bank offices and issue fraudulent loans. For drops, such activities are the most common work - wage is made up of interest on each loan issued. Moreover, the risks from this activity are very high - drops are often delayed by the bank's security service and the police. The activities of fraudsters are classified under article 159 of the Criminal Code of the Russian Federation, which provides for up to 10 years in prison.
Almost all banks are subject to internal fraud. Most of these frauds are committed by bank employees out of inexperience - "stumbled" employees do not know that such crimes are easily detected. So, in one of the largest retail banks, several employees issued fraudulent loans for six months, as a result of which about 500 million rubles were withdrawn from the bank. When the fraud was discovered and the criminals were detained, it turned out that the oldest member of the group - the organizer of the fraudulent scheme - the girl, was only 24 years old.
Having managed to withdraw such a huge amount, they simply did not know where to spend it - they bought several houses with part of the funds. As a result, all the loot was returned to the bank.
Finally, cyber fraud can be considered the main threat to banks in the 21st century. There are several cyber fraud schemes that differ in the level of organization, but have one thing in common - high manufacturability. For criminals, one of the main advantages of this type of fraud is that the organizers can be located anywhere in the world. As in the case of credit fraud, criminal groups have a hierarchical structure, where drops are used to cash out funds. Despite the fact that drops are most often caught, the police and banks are concerned about the capture of the organizers. In the structures of the Ministry of Internal Affairs there is a special unit (Department K) that deals with these types of crimes. In addition to banks and the police, payment systems (VISA, MasterCard, etc.) and the regulator represented by the Bank of Russia are also involved in combating cybercrime. Due to the increased interest in cybercrime by various structures, cyber fraudsters can be considered the Willie Suttons of the 21st century, who, nevertheless, sooner or later find themselves behind bars.
Below I will provide 15 interesting and useful ways about how to rob a supermarket.
buried treasure
The technique is usually used in large building materials stores. At the bottom of the cart is placed an expensive tool (often diamond blades for a circular saw), which does not have AM or RFID tags. Then bags with some heavy contents are stacked on top - for example, cement. The cashier, most likely, will not lay out and scan all the bags - he will count one label and multiply the price by the number of packages. Often an attacker returns paid goods to the store and receives money back for them.
copper finger
The thief can wrap a piece of copper foil around one of the fingers. If he presses this finger on the RFID tag while passing through the controlling device, its signal will be distorted and the alarm will not be triggered. In the US, the presence of a foil on a finger would be grounds for an accusation that the person was "equipped to steal".
Peeling off labels
One of the most obvious ways. The attacker takes the product from the shelf and carefully examines it. Pretending that he chooses and compares, the thief walks from shelf to shelf with goods in his hands. When there are no personnel around, he finds a place not covered by CCTV cameras and removes the mark. She returns to her place, and the desired item is placed in her pocket. Of course, when you leave the store, the alarm does not work.
Degaussing in the store
A product with an AM tag (usually a CD or DVD) can be demagnetized in a store by an intruder, and the tag will not "ring" when passing through the AM gate. To demagnetize the tag, the thief applies a very small but powerful permanent neodymium magnet to it. To demagnetize, hold it for about a minute. This method works with cheap CDs and DVDs - expensive Blu ray discs may have hidden security marks.
distraction
A group of two or more intruders enter the store and try to distract as much as possible. more employees - sellers and security guards. Fake buyers are pushy and completely occupy the staff with all the time it takes to steal. At this time, the accomplice at the merchandise display will wait for a safe time to steal.
false alarm trick
A thief places a security tag on a law-abiding shopper's bag and waits for them to leave the store. After the alarm is triggered, when the attention of the guards is focused on the imaginary thief, who can safely leave the store.
Distraction purchase
In the eyes of many sellers, the buyer who paid for the goods is a priori honest. Especially if the buyer informs the seller of his intention to buy more later, successfully playing the role of a loyal consumer. Even if caught, the excuse "I just forgot to pay for it" is likely to avoid a conflict situation.
A half
An intruder walks into a store, takes two small, light items like underwear off the shelf, then opens a bag, as if about to take money out of it to pay. At the same time, he imperceptibly drops one copy of the goods into it; then, after a pause, puts the second item back on the shelf, feigning a change in purchase decision.
"We have in the States! .."
A universal way to avoid trouble is to pretend to be a visitor who is not familiar with local rules. For example, you can pick up sweets in the foyer of the cinema and go with them to the hall without paying. If a shoplifter is caught (and this is the case in Britain), he may fake an American accent and exclaim: "I'm sorry, I didn't understand! What an embarrassing situation - we have sweets in the ticket price in the States!"
Personnel will almost never apply any sanctions to the violator.
Jewelry in your pocket
One variation of the "One Second" technique is to hide a small item or piece of jewelry in the pocket of the clothing you buy. In this case, the thief either pays for one thing, or transfers the stolen item to his bag or pocket, going into the fitting room, where there are no CCTV cameras.
Disappeared sushi dish
In many Western sushi bars, the calculation is based on the number of used plates on the table. The waiter writes out the bill by counting the empty dishes, and if one plate is hidden in a bag or sat on it, then it may not be possible to pay for it.
Newspaper
A thief walks into a small bakery with a newspaper, puts a sandwich in the newspaper, and exits unhindered. Most small bakeries don't have CCTV, and the shop assistants don't expect theft. However, a visitor with a newspaper walking into a CD store will immediately arouse suspicion - experienced thieves don't use this trick in places like this.
Imaginary denial of theft
Risky and provocative technique. An attacker puts several items of goods (for example, chocolate bars) in his pocket, doing this intentionally in the field of view of a video surveillance camera. The thief knows that the operator is now keeping a close eye on his actions. He walks around the store for a while, then returns to the shelf and returns the goods from his pocket to their place. But he still leaves one bar of chocolate in his pocket.
Imitation pickpocket
Two accomplices enter the store. The first one takes from the shelf, for example, two bars of chocolate. Holding the chocolate in his hand, he pretends to pull something out of his accomplice's pocket, but in reality he drops one chocolate bar into it. When trying to leave, the accomplice says that he does not know what happened, he has no complaints, or that the alleged pickpocket is his friend.
In another case, the thief puts a chocolate bar in the pocket of an accomplice, while pulling out his wallet. From the outside, this looks like a "phantom wallet" method, which should create a feeling of fullness in the pocket - this method is actually often used by pickpockets, and many video surveillance operators are aware of it. However, it is this knowledge of theirs that is used by the thief. And the accomplice, as usual, has no complaints against him.
Those shoplifters who work alone may practice a similar method of slipping merchandise into the pocket of an unfamiliar customer. They then approach him outside the store and discreetly retrieve the stolen item.
Theft of serial numbers and software keys
Many people download games or software packages from the Internet, but cannot fully use them due to lack of license keys. In most cases, the serial number is included inside the CD package. An attacker can open the packaging of a CD or DVD at a store and overwrite or take a picture of the key. If such a shoplifter is caught, he can be accused of damaging the packaging of the goods.
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