How to check the internet connection is broken. How to diagnose and fix internet connection problems. What is internet speed

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Networx is a free program for real-time (online) internet speed monitoring on a computer. The program can collect and store information about the Internet traffic used and other network connections. Networx is able to track wireless connections such as WiFi, 3G and 4G.

The program has a very handy tool that allows you to display information about the current Internet speed in the taskbar. To do this, right-click on the taskbar and select "NetWorx Desk Band" from the "Panels" menu item.

It is possible to display a more informative graph on the desktop. To enable it, it is enough to select the “Show graph” item in the context menu of the program.

The information that the graph shows can be configured on the "Graph" tab by opening the "Settings" menu.

In the settings, you can enable the mode "On top of all windows". This mode allows the chart to always remain visible - no matter how many windows you open.

To ensure that the chart does not completely cover the windows that open, the transparency mode of the chart window is provided. The item "through mode" includes the ability to skip clicks through the chart.

The color scheme of the chart can also be customized to your liking on the "Chart Colors" tab.

Traffic statistics for a period of time can be viewed by selecting the "Statistics" context menu item.

The possibilities of the report are quite extensive.

It is possible to view the report for the day, week, month.

The user report will show which user spent how much traffic.

The application report will show the amount of traffic consumed by applications. But to generate this report, you will need to enable the "Ignore local traffic" option on the "General" settings tab.

The program provides the ability to save reports to a file and send them to e-mail.

There is also a set of tools in the NetWorx program such as "Route Tracing", "Ping", "Connections", "Connection Monitoring". These tools seemed to me of no value, since all this information can be obtained using Windows tools. But perhaps someone will find them more convenient than the Windows tools.

In order for the program to start automatically with Windows, check the “Run with Windows” item on the “General” settings tab.

While browsing the Internet, the user sometimes has problems: connection is lost, pages open slowly, etc. How does this happen? What to do in such situations to avoid repetition?

The reasons for which the poor quality of the Internet connection appears, we will unite in groups:

  • Provider tariff.

Internet speed for the end user is provided by the ISP. Each service package has a speed limit. For example, Dom.Ru provides the following tariff plans:

For comparison: viewing of medium quality video is available in the first versions, and for UltraHD 4K you will need higher-speed connections.

  • ISP network equipment.

On the side of the service provider, there is specialized network equipment that provides customers with access to the Internet. In the evening, the maximum number of simultaneous connections occurs, which leads to a drop in speed for the end user. The problem is solved only by the telecom operator: it is necessary to buy new routers and distribute the load.


How Poor Internet Connection Quality Affects Internet Speed

Let's consider how the speed indicator on the Internet changes with a low signal quality. The user opens a browser, enters an address and goes to the site.

If there are violations in the data lines, the page takes a long time to load or does not open, giving a 404 (page not found) error.

Another option: the page opens, but intermittently. That is, the data is being loaded, and then the connection is interrupted. The channel is restored after a minute, but the items are displayed with errors.

Let's take a closer look at how the Internet is checked for signal stability and correct the situation in case of problems.

How to check the quality of the Internet connection on a computer or phone

Quality (stability) and speed of connection to the World Wide Web are different concepts. Accordingly, testing methods are different.

Here are typical ways to check the quality of the Internet signal for mobile devices and personal computers.

On PC

The simplest way is to run the ping command with unlimited time. Press Win + R, type cmd.

A new workspace will open. We write ping -t 8.8.8.8

The syntax is decoded as follows:

  1. PING is the name of the utility.
  2. –t – launch key, in which the utility accesses a certain IP address an infinite number of times.
  3. 8.8.8.8 is Google's public DNS server.

The command constantly sends the simplest requests to the server, and an acknowledgment comes in response. If the signal quality is poor, some packets will be lost. In the screenshot, the example is highlighted in red.

Important! Since ping is running as a continuous process, you can interrupt it with the keyboard shortcut Ctrl + C.

The second point, which we definitely pay attention to, is the minimum and maximum time for sending / receiving packets. If the difference is large, this also indicates poor channel quality.

As an alternative, consider the WinMTR utility.

Download the archive, unpack, run the software.

In the Host line, specify the IP address of the server that will receive requests. Let's take the well-known address 8.8.8.8 as an example. Next, click Start.

To stop the process, click the Stop button. The utility unloads the received information in text format or HTML text. If the channel quality is good, the ping will be low.

On a mobile device

For mobile platforms, there are applications available for download in online stores. For example, SpeedTest. Link:

  • Play Market: https://play.google.com/store/apps/details?id=org.zwanoo.android.speedtest

Download the application, click "Start".

The utility is a combined solution that will also test the incoming and outgoing speeds.

Red highlighted items that show the stability of the signal: ping and packet loss. If there are problems with the channel, the first value is expressed as a three-digit number, and the loss is displayed as a percentage.

There are many solutions for Android and iOS phones, but the function is the same - running the ping command to check the stability of the Internet connection.

Also, the signal quality drops if the connection level is weak. Let's say the user is in a village where there is one tower for the next 50 kilometers. Its capabilities are not enough for subscribers within range.

How to Fix Poor Internet Connection Quality

Let's figure out how to "fix" the Internet, that is, correct the situation. First, we test the speed that is available to the user and the quality of the connection.

Important! The signal must be resistant to interference and work without "breaks"

To do this, open the SpeedTest application, which was described above.

Speed ​​indicators are highlighted in red. If the values ​​do not correspond to those declared by the provider, and the indicator of the ping utility becomes three-digit, we contact the operator's technical support.

The link quality test is also called the Internet Break Test. This is because the unstable signal is interrupted (a “break” occurs), resulting in data loss.

Features of the Wi-Fi router

The second key point is the router: it is necessary to check the operability of the network equipment on the end user's side. We connect to it with another smartphone or laptop and check it.

If the Internet is still unavailable or “lags” (pages “slow down” while opening), the problem is on the side of the network equipment. We reboot the router, check the access to the Internet.

We also update the router firmware, as the vendor releases updates regularly. We go to the developer's website, search for the model by name, download the current version of the firmware.

Open the device settings, find the tab "Update" (Update). Specify the path to the downloaded update and start the process. After installing the "fresh" version of the software, the router must be rebooted.

Important! The account name, password and configuration are stored by the provider.

Instructions for setting up the router, depending on the model, can be found on the website in the “Router Settings” section.

Incorrect network settings

The third node is the end device of the consumer: let's check the network parameters of the PC and smartphone.

  1. In the lower right corner of the monitor, right-click the manipulator on the Network icon, activate the "Network Settings" item.
  2. At the bottom of the window, select the option marked in red in the image.
  3. Click on the Ethernet item on the right side.
  4. Next, click the "Properties" button.
  5. Select the line by double-clicking with the left mouse button, marked in the screenshot with a blue highlight.
  6. In the window that opens, check the value of the lines: IP address and DNS server. By default, the value is automatic.
  7. Important! Before changing network settings, you need to check with your service provider for the correct settings.

  8. We also check the firewall settings, which blocks Internet connections in the "online" mode.
  9. Open the application settings and disable protection. We check access to sites. If everything works, then we edit the firewall security policy.

Conclusion

The publication considered the main factors that affect the quality of communication. It is considered how to check the Internet for connection stability depending on the type of equipment used, as well as ways to solve problems.

Every time you open a website or download files, a TCP/UDP connection is established between your computer and a remote host. Many programs also receive and send data. But how do you know which program has opened the port, which server is connected to?

We offer a powerful yet easy-to-use program for monitoring Internet connections and network diagnostics on your computer. NetStat Agent is an indispensable set of network utilities, which consists of such well-known utilities as netstat, ping, traceroute, whois, route, ipconfig, arp, but in a convenient and simple graphical interface. It is a necessary and useful tool for administrators and Internet users.

Netstat

Tracks Internet connections on your computer. This utility displays all active TCP and UDP connections, open local ports, connection status, and the process that opened the connection. What is important, the program shows the country and network name of the remote server. NetStat Agent will allow you to highlight, hide or close unwanted connections.

IPConfig

Displays network adapter properties and network configuration. Ipconfig allows you to update the IP address for a specific adapter, or send a message to a DHCP server to release the current DHCP configuration and remove the IP address configuration. This utility will be useful for computers that get their IP address automatically.

Ping

This utility is very useful for analyzing TCP/IP networks. It helps to check the availability of a host on the network. In order to check if the host is alive, the program sends an echo request and if a response comes, then the host is available.

Specifies the route between your computer and the end host by reporting all router IP addresses. NetStat Agent determines the country of each router.

Connects to the DNS server and finds all information about the domain, including the server IP address, MX records (Mail Exchange), authority name server ( NS), start of a zone of authority ( SOA), domain name pointer ( PTR) and other entries. It also checks the health of the DNS server itself.

route

Displays and allows you to change IP routes on your computer. The IP route table determines which network interface will be used to process the IP packet.

ARP

Tracks ARP changes in the local table. The program allows you not only to add and remove ARP entries, but also to restore the MAC address in case of its substitution.

Whois

With this utility, you can get all available information about an IP address or a domain: who is the owner of the domain, when the domain was registered, contacts of administrators and technical support.

HTTP Checker

Helps to check if your websites are accessible. If the site is available, the program displays the HTTP code received from the site. NetStat Agent also displays the server's IP address, geographic location, and the uptime and time the server last responded.

Statistics

Shows statistics of network interfaces and TCP/IP protocols. With this utility you can find out: how many TCP, UDP and IP packets were sent or received, the maximum number of connections, TTL value, number of ICMP messages, etc.

Checking the Internet connection for stability is not at all difficult. It only takes one team and time, the more the better.

I ask you not to confuse the speed of receiving and transmitting data with the stable operation of the connection. These are different concepts. Speed ​​in a completely different way. For this purpose, there are specialized online resources.

All users know that a fast and stable Internet connection is necessary for comfortable viewing of dynamic content, downloading large files, and playing online games. Especially for games!

To download large files, if there is a possibility of a possible connection failure, it is recommended to use downloaders with the ability to reload. But during the game, if there is a break, you either fly out of the mission or wait for the Internet connection to be restored with a “frozen” picture, while the team members continue to play.

A simple speed test won't tell you anything in this case. It will only take a snapshot of your feed at the moment.

To control stable operation, it is necessary to "ping" the network for an extended period of time. In the event of a poor final result, this will be a serious reason for analysis.

The good news is that you don't need third party monitoring software. The Command line and the correct command will suffice.

So, if you suspect that your Internet channel is not stable, I recommend doing the following test. Let's start?!

CHECK INTERNET CONNECTION

Open a Command Prompt (you can do it without administrative rights), give the following command:

Ping -t 8.8.8.8

and press the Enter key.

This command will send requests to Google (8.8.8.8). You can use the address of another server, such as the one you want to connect to. Google DNS is provided as an example. You will get a new response every second, so let the team work for as much time as possible.

You will see serious errors immediately. But others will need to be analyzed. If you decide to stop the statistics collection process, press the Ctrl + C key combination on your keyboard. The final report will be displayed below.

You need to check how many packets were lost. Ideally, there should be none. Then, how big is the difference between the minimum time of reception and transmission and the maximum. A huge time difference and a large number of lost packets - this clearly indicates problems.

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