Business Lines is a Russian company that operates in the field of freight transportation. 17 years have passed since the opening of the company, during which time the company has managed to develop sufficient infrastructure that allows it to transport goods not only within the Russian Federation, but also abroad: in Armenia, Kyrgyzstan, Kazakhstan and Belarus. In order to simplify the process of interaction between company managers and service customers as much as possible, a personal account Business Lines was opened on the official website of the transport company.
www.dellin.ru— official website Business Lines
How to register in your personal account
To gain access to your Business Lines personal account, you need to go through a simple registration procedure. The process includes several steps:
- Go to the main page of the site;
- In the upper right part of the page, click on the “Personal Account” button;
- In the window that opens, under the “Login” and “Password” fields, click on the “Registration” button;
- We provide a mobile phone number or a valid email address and come up with a strong password;
- Enter 4 verification characters from the picture into the appropriate field, then click on the “Register” button;
- If you specified a mobile phone number during registration, an SMS with a confirmation code will be sent to it (if an email address was specified, a letter with a confirmation code will be sent to your inbox).
- After entering the confirmation code in the registration form, the user is automatically taken to the service.
In the Business Lines personal account, the user will be asked to indicate his first name, last name and patronymic, however, even after entering this data, he cannot fully use the service. For full access, you must upload a scan of your passport; a legal entity must download an application for the provision of services, fill it out and send it to the company by courier, mail, or bring it in person.
Login to your personal account
You can log into your Business Lines personal account from any page of the official website. To do this you need:
- Click on the “Personal Account” link, it is located in the upper right part of the page;
- In the form that opens, enter your email address or phone number (depending on what data was specified during registration), enter your password;
- Click on the “Login” button.
The site provides a password recovery function. If for some reason you cannot remember the password that was specified during registration, you must:
- In the login form for your personal account, click on the link “Forgot your password?”;
- Indicate the contact information (mail address or mobile phone number) that was left during registration;
- Enter the characters from the picture and request a confirmation code;
- Copy the code into the form on the website.
Personal account features
Users who have received full access to their Business Lines personal account can:
- View all your orders and filter them (by degree of readiness, by a certain time period, by place of delivery or departure, by recipient or sender);
- Calculate the preliminary cost of the order;
- Check what stage the cargo delivery process is at;
- Order the necessary accounting documentation for any reporting period;
- Cargo tracking by waybill number in Business Lines;
- Get access to reports;
- Submit an application to order transportation services online;
- File claims in case of violation of the rules of cooperation by one of the parties;
- Correspond with the manager;
- Configure sending notifications about changes in order status.
The most popular function of the Business Lines personal account remains tracking cargo by invoice number.
Mobile app
Mobile application "Business Lines"
A convenient mobile application is available for download on the website, which allows you to work with orders, make payments online, monitor delivery status, receive notifications about changes in the current delivery status, monitor current promotions and discounts at the Business Lines company. For authorization in the mobile application, the same data is used as on the website.
Users without an account on the site can access the following information:
- Check the status of cargo delivery; to do this, you need to indicate the number of the application, order or waybill;
- Calculate the approximate cost of cargo transportation;
- Order company services online;
- Check the address of the nearest terminal;
- Check out the promotions and offers that are available at the company's branch in your city.
Business Lines is one of the TOP 7 market leaders for the provision of courier and transport services in Russia. Provides services for storage and cargo handling in Business Lines warehouses. To track the package- means to find out about its location, transportation route, date and time of arrival, cost, description of the cargo and other useful information.
About company
The company began its existence in 2001 and is rapidly developing every year, opening more new terminals across Russia. Business Lines - all types of transportation, from large cargo to documents.
Transportation by car, there is individual transportation, there are 4000 units. For clients who require urgent cargo transportation, the company offers air and express transportation.
Business Lines TC Warehouse Air transportation is available in most cities. Express delivery - transportation in one day, convenient, fast and inexpensive.
Track the cargo?
To find out at what stage of transportation the shipment is, you need to enter the invoice number in the address search bar, which is displayed on the main page of the site.
An invoice with an individual number is issued for each shipment, and the number is also available in the order log of your Personal Account.
By invoice number
By recipient's last name
If for some reason you don’t know or have lost your application number, you can find out the status of your parcel by filling out a special form on the official website Dellin.ru.
The form contains the following lines to fill out:
- Identification of you as the Sender or Recipient;
- Individuals indicate the series and number of the passport;
- Legal TIN;
- Departure date;
- Route indicating the city from where the parcel was sent and where it should arrive;
- Recipient details: individual, passport details, legal TIN.
Track your parcel by order number
The order number is also the invoice number, consists of 13 digits: 1701021012944, 1700361086716, 1700091216462. The numbers are entered into the search line. After this, complete information about the status of the cargo is displayed.
Parcel statuses
The system provides the following order statuses:
- Drafts;
- In processing;
- Pickup from address;
- Waiting for change at the terminal;
- Rejected;
- Accepted for transportation;
- On my way;
- Arrived at the terminal;
- Arrived at the airport;
- Delivery to the address;
- Return of accompanying documents;
- The order is completed.
The postal item is not tracked, what should I do?
If the parcel is not tracked after entering the invoice number, you can call the company’s hotline, or make an online call, ask a question to an online consultant in the form of a message.
- Check entry number
It is not possible to track the parcel, please double-check your order number to ensure that the numbers match.
- Call the hotline
To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.
Try it, it's not difficult ;)
If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.
If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.
Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.
In these information blocks you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"
If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.
If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.
If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)
Welcome to the website for tracking cargo or parcels of Business Lines. On this page you can track all types of shipments from the Business Lines service. The company dellin.ru has been transporting goods across Russia since 2001. Over 17 years, the delivery service has successfully developed and grown from a small carrier into one of the largest players in the market. Business Lines keep up with technological progress and actively implement the latest developments from the IT sphere. One of these “functions” is the ability to track the movement of a parcel or cargo online. On our service, we have removed everything unnecessary and distracting for users and simplified the process of tracking TC Business Lines as much as possible.
Helpful information:
business line tracking
Track cargo
The company transports about 4,000 tons of cargo daily and many are looking for the opportunity to track Business Lines cargo on the Internet. Using our service, you can find out the location of the cargo in less than a minute. To track your Business Lines cargo, you just need to know the unique number that is assigned to your cargo. You can find out this track number from the sender of the cargo or look at the consignment note from TK Business Lines:
track cargo business lines
Now that you know the number, enter it into a special form on the website and click on search, after 5-30 seconds all the information about your cargo will appear on the device screen.
How to Track a Business Line Parcel?
To track a parcel from TK Business Lines, a unique track number is required, which is assigned to each shipment. This number is issued to the sender in the terminal upon registration and is indicated on the Invoice. Enter the parcel number in the special tracking window on this page and click on the “magnifying glass”. If you do not know the parcel number and there is no way to check it with the sender, you can use the function of searching for a parcel or order using your passport.
Tracking cargo or parcels using your passport
There are often cases when the sender of the goods lost the invoice on which the order tracking number was indicated. In this situation, you can use the function of searching for cargo by passport on the official website of TC Business Lines - search page by passport. Instructions for searching for a parcel:
Track your order
Online order tracking for Business Lines is available on this page. To find out where your order is currently located, you need to perform 2 steps:
- Enter your order number in the tracking form
- Start searching for order information by clicking on the button
track order business lines
Tracking Failed - Possible Reasons
If there is a problem when tracking the number of TC Business Lines, do not worry :) Read our recommendations:
- 1. Perhaps you made a typo when entering the track number or mistakenly entered the same number several times. According to statistics, exactly ✅ Due to an error when entering a number, in 65% of cases it is not possible to track the cargo. Check the entered number and repeat the tracking.
- 2. Parcel tracking failed due to a malfunction of the official website dellin.ru.
➜ You can try to track the cargo on the carrier’s page by following the link https://www.dellin.ru/tracker/. If tracking fails on the official website, you will not be able to track the Business Lines cargo on any other Internet resource. - 3. Too little time has passed since your shipment was registered in the carrier’s database. ➩ The parcel's track number may not be in the database if less than 5 hours have passed since sending. No need to worry and track the number every 20 minutes. We recommend waiting and repeating the tracking after a few 2-3 hours.